It’s time the member
came first in healthcare.

That’s why we’re here.

A member-first experience

Hard-working employees deserve easy-to-understand benefits, great care, and stellar service. We’ve replaced the typical confusion and paperwork with a process that just works. Our members have access to the tools, resources and support that makes it all easier.

No waiting for 5-star service

94% of member calls answered in under 30 seconds. *Feb. 2023

99% of members said that they were treated with respect and courtesy. *Oct. 2022

9.4/10 member-rated service. *Feb. 2023

“Love that when I call, I don’t wait a long time and get to speak to someone right away. No phone prompts to go through!”

HealthEZ member

  • Custom phone number for each client

  • Live support from 7am to 7pm, M-F

  • 24/7/365 help line

  • No phone trees

We care

Members are more than a case number, so our Medical Management helpline is available 24/7/365. Members can get helpful guidance on things such as:

  • Health symptoms and concerns.
  • Medications and side effects.
  • Where to go for care.

Mobile first, easy to use

Searching for benefit information shouldn’t feel like finding a needle in a haystack. That’s why we’ve created easy to use tools and resources that make getting answers easy.

  • Member app

    · Digital ID cards
    · Billing summaries
    · EZchoice – Cost comparison tool.
    · EZpay – Secure bill payment.
    · FInd a provider

    A browser-based option is available as well.

  • EZpay - medical bill payment made easy

    EZpay removes the headaches that can come with medical billing. Members can see, review, and pay their medical bills automatically.

  • EZchoice - cost comparison tool

    EZchoice is built right in. EZchoice makes provider choice easy and medical costs transparent, so you can be confident that you are not overspending on medical care.

  • Custom employer website

    Each employer group has a dedicated, custom website providing members with quick access to everything related to their benefit plan.


Putting members first when they need it most.

Healthcare can feel complicated, confusing, and even a little scary. That’s why our Medical Management team takes our members by the hand to ensure they understand their options and receive the care they deserve. It’s meaningful work from a uniquely talented team.

Find more information on our Medical Management team here.